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You may be wondering...

What is a refillery?

A refillery, or refill store, is a shop where you can bring your own container and fill it with products that the shop has in bulk.

By using your own container over and over, you cut out a major source of plastic waste: packaing.

Is Ray's Reusables zero waste?

In short: no. But hang on, let me explain...

We don't love the all or nothing nature of the term "zero waste". We much prefer to think of ourselves as low waste, or as making imperfect strides towards a more sustainable lifestyle.

What we can say is that our philosophy is to try and avoid creating waste as much as possible, and take responsibility for what we do end up creating.

We participate in closed-loop solutions with our manufacturing partners where we can, partner with a local niche recycler to recycle the items that are not accepted by our city, and save packing materials from our shipments to be used over again.

How do you get your refills?

It depends!

Some of our products come to us on a closed-loop system. This means that when we finish off the product we are able to send the packaging back to the manufacturer to be sanitized and re-used.

Some of our products come to us as a bag-in-a-box, holding between 2.5 and 5 gallons of liquid. These thin bladders weigh less than a single plastic bottle, and once we've emptied them out we save them up to ship back to the manufacturer to be responsibly recycled.

How does refilling work?

We're always here to walk you through your first time, but here's a quick breakdown:

1. You'll bring your own clean + dry container from home, or grab a container for purchase from us

2. You'll weigh the empty container and record the weight before adding any product in on one of our product stickers

3. You'll fill with whatever you need. If you're testing out something new, you don't have to fill your container to the top! You can always put just a little to see how you like it.

4. We will weigh your full container and subtract the empty weight and charge you for the weight of the product

Easy peasy! Just one thing to note: if you are bringing your container back a second time, please make sure that it is clean + dry (that means no residual product, even if you got it from us the first time!) This helps us maintain cleanliness and safety in refilling

What kinds of things can I refill?

Our store focuses mostly on bulk refillable body care and cleaning supplies.

You can peruse our whole refill menu and check prices here, but some of our top selling refills include:

  • liquid laundry detergent
  • liquid hand soap
  • liquid dish soap
  • dishwasher detergent powder
  • toothpaste tabs
  • all purpose spray
  • cream deodorant
  • face wash
  • face toner
  • liquid shampoo
  • body wash
  • body lotion

...and there's so much more! Check out the entire refill menu here to plan your visit!